Cleaner VoIP

By James Gaskin, ITworld.com

When a Voice over Internet Protocol user complains about a poor connection, what do you do? Most check the network for dropped packets or other errors, find no problems, and tell the user to stop mumbling.

Enter Psytechnics (.com), a company dedicated to measuring responses of both packets and the people relying on those packets for their conversations. It doesn't matter if the packets are happy if the users aren't.

Read the full article here.